Vendor Success Lead
Datavant
Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
What We’re Looking For:
The Vendor Success Lead plays a pivotal role in strengthening and expanding relationships with designated vendors to ensure all client business needs are met. Acting as both a strategic partner and analytical leader, this role combines data-driven insight, operational rigor, and compelling executive communication to elevate performance across the retrieval portfolio.
You will be responsible for analyzing complex data, sharing our vendor strategy through clear narratives, and delivering executive-ready updates that inform decisions at the highest levels. This role directly supports the drive toward improved processes, enhancing vendor relationships, retrieval success, and overall client satisfaction.
What You Will Do:
- Turn data into stories: Analyze dashboards and performance metrics to forecast trends, prioritize inventory, and communicate insights through clear, compelling narratives that drive action among internal and external stakeholders.
- Drive strategic execution: Collaborate cross-functionally with internal teams and vendors to deliver on operating plans, escalating inefficiencies and risks with solutions-oriented recommendations.
- Deliver executive-level communications: Prepare and present crisp, insight-rich updates for leadership and client stakeholders, translating operational data into strategic business intelligence.
- Manage and communicate performance: Create, manage, and distribute real-time reports and dashboards providing visibility into project health, priorities, and outcomes.
- Be the subject matter expert: Deeply analyze individual projects, uncovering the root drivers of performance and offering actionable insights to optimize results.
- Champion risk adjustment and quality programs: Provide full oversight of projects that impact health insurance client success, including analytics, chart retrieval, and coding review operations.
- Collaborate for impact: Partner with Account Management, Operations, BI teams, and more to interpret project data, identify trends, and influence decisions with persuasive data narratives.
- Own vendor performance storytelling: Track, analyze, and report vendor outcomes, turning performance metrics into actionable insights and recommendations for executive audiences.
- Enhance process excellence: Support ongoing refinement of project management frameworks, operational processes, and analytical tools that drive scalability and success.
- Lead financial alignment: Manage payment reconciliation procedures between vendors, Operations, Accounts Payable, and Finance to ensure accuracy and transparency.
- Inform executive strategy: Provide structured, data-backed updates and escalation summaries to senior leadership, highlighting risks, progress, and strategic opportunities.
What you will bring to the table:
- Bachelor’s degree in Business Administration, Healthcare Management, Business Analytics, Economics, or a related field.
- 2–5 years of experience in Healthcare Technology, Medical Records, or Health Information; experience in healthcare account management or operations preferred.
- Exceptional data storytelling and communication skills — able to translate complex analyses into clear, persuasive narratives for executive and client audiences.
- Strong proficiency in Excel and data manipulation; familiarity with visualization tools a plus.
- Proven analytical acumen with a knack for uncovering insights and influencing decisions through data.
- Solid understanding of project management principles and operational execution.
- Skilled in problem solving, decision making, and driving outcomes against goals and timelines.
Strong interpersonal skills, with the ability to build trust and rapport across teams and with clients. - Excellent verbal and written communication skills; confident presenter to senior and external stakeholders.
- Strategic thinker with attention to detail and a proactive, collaborative approach.
- Willingness to travel up to 20%.
Bonus points if:
- SQL proficiency
Familiarity with Risk Adjustment and the Healthcare/Health IT industry
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
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