Manager, Hospital Price Transparency
Health Catalyst
Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Role: Manager, Hospital Price Transparency
Team: Implementation
Location: US Remote
Travel: none anticipated
**This position is currently not eligible for visa sponsorship**
Job Profile Summary
The Manager, Hospital Price Transparency leads a team of Hospital Price Transparency Analysts. This working manager role combines day‑to‑day people leadership (capacity planning, coaching, QA, and delivery management) with hands‑on analyst work (data analysis, audits, testing, client reviews). The manager partners closely with Product, Development, Implementation, and Client Success to ensure quality, regulatory compliance, and on‑time delivery that meets service level agreements (SLAs) and client expectations.
What you'll own in this role:
Team Leadership & Operations
- Lead, coach, and develop a team of Hospital Price Transparency Analysts, including 1:1s, feedback, performance, and career development.
- Drive program‑level planning, prioritization, and capacity alignment across teams
- Manage Analyst workload distribution, prioritization, and capacity planning across clients and projects to ensure SLA adherence.
- Establish and maintain standard operating procedures (SOPs), playbooks, and documentation to support consistency and scalability.
- Establish QA standards and peer-review processes and oversee adherence through the team to ensure accuracy and data integrity
- Identify and manage program risks, issues, and decisions with clear mitigation paths
- Drive hiring, onboarding, and structured training plans to develop team expertise in regulations, rule engine logic, and data workflows.
- Monitor team performance metrics, remove blockers, and ensure predictable delivery.
- Serve as an escalation point for internal teams and clients; resolve issues proactively and diplomatically.
- Support cross‑functional alignment with Implementation, Product, Dev, and Client Success through clear communication and coordination.
- Partner with cross‑functional leaders to ensure analysts have the tools, requirements, and clarity needed to deliver
Product, Data Quality & Program Delivery
- Audit HPI outputs after data parsing, investigate irregularities, and work directly with the development team to resolve data integrity issues.
- Perform hands‑on testing of system enhancements, bug fixes, and rule updates to validate accuracy against acceptance criteria.
- Prepare and deliver client‑friendly reports; clearly explain findings, data logic, and regulatory‐based decisions.
- Participate in client meetings to review submissions, answer data questions, and gather nuances about their specific datasets.
- Translate evolving regulatory changes into operational updates, rule modifications, training materials, and client guidance.
- Provide subject‑matter expertise to support product roadmap discussions, enhancement definition, and cross‑functional initiatives.
- Serve as both a leader and an active contributor by stepping into analyst work as needed to ensure timely, high‑quality delivery.
What you'll bring to this role:
- Demonstrated success managing or leading analytical/operations teams in healthcare revenue cycle, chargemaster, coding, billing, or related domains.
- Advanced awareness of government regulations and resources impacting hospital price transparency; able to consistently interpret and apply guidance to real‑world scenarios.
- Practical knowledge of healthcare provider business processes including, but not limited to the following: clinical coding, chargemaster management, charge capture, billing and charge reconciliation.
- Strong customer service and communication skills; adept at handling questions and objections diplomatically and professionally.
- Proven ability to design SOPs, QA frameworks, and measurable processes that scale across multiple clients.
- Strong analytical skills; expert in Microsoft Excel (lookups, pivots, complex formulas); familiarity with SQL and data validation preferred.
- Comfortable partnering with Product/Engineering to define acceptance criteria, test changes, and validate data integrity.
- Organized and detail‑oriented; able to thrive in a fast‑paced, ever‑changing environment.
Preferred Experience and Education
- Bachelor’s degree in a relevant field (or equivalent experience).
- 2+ years of people leadership (lead, supervisor, or manager) with a track record of coaching and performance management.
- 5+ years inpatient/outpatient combined coding and/or billing experience in a healthcare environment.
- Active AHIMA or AAPC coding certification (e.g., RHIA, RHIT, CCS, CPC) preferred
- Experience with work‑management and analytics tools (e.g., Azure DevOps, Smartsheet, Power BI) a plus.
Information Security and Compliance Responsibilities:
- Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
- Adhere to and comply with the organizations Acceptable Use Policy.
- Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.