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People Operations Manager

SWORD Health

Porto, PT
  • Job Type: Full-Time
  • Function: HR
  • Industry: Employer
  • Post Date: 06/20/2022
  • Website: swordhealth.com
  • Company Address: , New York, NY

About SWORD Health

SWORD Health is a digital musculoskeletal (MSK) therapy provider.

Job Description

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. SWORD Health (“SWORD”) is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain . Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over 160+ other established businesses across the world.       
 
The SWORD program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented SWORD specialists. SWORD’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than two years ago , SWORD has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone. 
 
This is an opportunity to join SWORD during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.   
 
We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at SWORD– working alongside great people pioneering novel products and cutting edge technologies.  
 
Our goal is to build the best People & Talent team in healthcare, so that’s why we are searching for a People Operations Manager. Reporting to the Director of People in Portugal and dotted line to Director of Operations in US, the ideal candidate will take the ownership in any Operations task in Portugal, from onboarding to off-boarding, supporting the employee journey at SWORD Health.
 
To do what:
 
Onboarding of new employees in Portugal: from welcome emails, collecting information, ensuring documents are accurate,  social security registrations and official entity communications, required training, and admission of occupational health;
Be one of the focal points on employee & contractors for doubts, requests, questions or any operations needs; 
Monitors the employee journey on onboarding plan, benefits and contracts, day 30, the contracts periods, probations and renews;
Provide company reports and fill out official surveys;
Guarantee the engagement of employees on operations tasks such as onboarding presentation and birthday cards;
Help foster the company culture, proposing improvements to current processes and suggesting new ways of HR working;
Off-boarding - supporting the legal documentation and communication, paycheck and off-boarding process in equipment return and access;
Manage the Operations team in Portugal.
 
Our Ideal Candidate Has:
 
Minimum of 5 years of experience - work experience as an HR Operations, Administrator or HR Generalist;
Experience with onboarding and off-boarding process in a fast speed environment;
Knowledge of Portuguese labor law & practices;
Experience with the payroll process;
Strong ability to communicate with employees, internal stakeholders and external parties;
Detailed oriented and ability to deal with a high volume of information keeping the organization, prioritization and quality of it;
Proactive and passionate about process improvements in order to keep an agile mindset in operations;
Team player and positive attitude among Culture & Talent team;
Excellent written and verbal communication skills in English.
To ensure you feel good solving a big Human problem, we offer:
A stimulating, fast-paced environment with lots of room for creativity;A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A stimulating environment with room for creativity - fast-paced, fun, and energetic startup;
A flexible environment where you can control your hours (remotely) with unlimited vacation; 
Access to our health and well-being program (digital therapist sessions);
Hybrid work policy.
 
At SWORD, we are proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and teammates is critical to our success as a global company. The more inclusive we are the better our work will be.